Meet Your Executive Assistant
I manage complex schedules, communications, and projects with precision and care.
Meticulous self-starter, identifying and implementing cost- saving strategies that maintain the highest standards of the service quality for clients and employees. Expertise in highly regulated environments, excelling in compliance navigation and discreet management of sensitive information. Quickly masters new processes and procedures, supporting and empowering teams to stay current with evolving workflows while maintaining efficiency.
Joanne Bacourt
Experience
September 2020 - PRESENT
Ravago Americas LLC, Remote- Executive Assistant
Managed high-level administrative functions for Executives while utilizing AI tools to maximize task completion.
Calendar optimization.
Travel coordination and budget planning.
Coordinate with internal and external stakeholders for seamless communication, confidentiality, and timely resolutions of critical matters.
Creating and updating SOP’s for optimal systems and process implementation.
March 2020 - September 2020
Department of Economic Opportunity, Remote - Customer Service Representative
Processed and researched claimant financial data to support benefits accuracy and compliance.
Identified reoccurring issues and created KPI’s to improve overall processing and resolutions
Created systems to assist in resolving ensuring access is provided to correct individuals.
Maintained detailed administrative records.
August 2017 - March 2020
Jerry Leigh of California, Orlando, FL- Planner
Collaborated with major retailers to manage product planning and inventory logistics.
Maintained clean monthly inventory reconciliations.
Visual planning and merchandising.
Led forecasting and lifecycle analysis, optimizing inventory levels and purchasing strategies.
Coordinated quality control and streaming production by nurturing vendor relationships.
May 2008 – August 2017
Curl – Orlando, FL - Buyer Assistant
Partnered with product development and inventory teams to optimize purchasing and cost management strategies.
Streamlined workflows by improving cross-department communication and collaboration. Contributed to purchasing strategies that improved profitability and efficiency.
March 2014 – January 2015
Forever 21 – Orlando, FL - Visual Merchandiser
Designed in-store visual displays to reflect brand identity and improve customer experience.
Maintained signage and organized stockroom for operational efficiency.
January 2015 – April 2015
Champs Sports – Bradenton, FL - Junior Planner (Internship)
Assisted senior planners with BI reporting and inventory forecasting.
Supported daily operations, including purchase orders and organizational tasks.